This page sets out the legal terms and conditions (the “Terms and Conditions”) under which we sell the products (the “Products”) listed on our website, mobile or tablet application, or any other platform (collectively referred to as the “Website”).

About Us
This website is owned and operated by Mohamed Hamoud Alshaya Co. W.L.L., a company registered in Kuwait, with its registered office at P.O. Box 181, Safat 13002, Kuwait (hereinafter referred to as “we,” “us,” or “our,” as applicable).
For the purposes of these Terms and Conditions, “we,” “us,” or “our” refers to Alshaya or any of its affiliated companies in your country of residence. Your purchase of Products from our Website constitutes a contract between you and Alshaya or the relevant affiliated company in your country of residence.

Terms and Conditions
These Terms and Conditions apply to your use of the Website. By accessing, browsing, using, or registering on our Website, you confirm that you have read, understood, and agreed to these Terms and Conditions in their entirety.
Please review this page regularly to check whether our Terms and Conditions have been updated. Any new Terms and Conditions will take effect upon being posted on this Website.

The Website’s policies, terms, and conditions may be changed or updated from time to time to meet applicable requirements and standards. Therefore, we encourage customers to visit these sections regularly to stay informed of any changes made to the Website. Any amendments will take effect on the date they are published.

We reserve the right to:

To amend our Terms and Conditions;
To refuse access to our Website to any user;
To suspend user accounts;
To modify or suspend (temporarily or permanently) this Website without notice; or
To cancel a customer’s order at our sole discretion.
Registration
You may register as a customer on the Website. As part of the registration process, you will be required to choose a password that complies with our password policy. You are solely responsible for protecting your password and account. You agree to notify us immediately if you suspect any unauthorized use of your account or unauthorized access to your password.
To enhance your shopping experience, we will store your information.

Intellectual Property
The copyright and other intellectual property rights in all materials, content, and software supplied as part of our Website, including emails and any other form of communication with you, are protected by applicable copyright laws and international data rights regulations and shall at all times remain vested in us or our franchisors/licensors.

You may use this material only with our express written consent and only as permitted by us or our franchisors/licensors. You may not reproduce and/or use the Website, in whole or in part, without our express written consent.

The trademarks and logos referred to on our Website and in all related emails are owned by us or our franchisors/licensors in the territories in which we operate.

We may allow customers to review products by submitting their opinions about them (“User Content”). In such cases, customers are solely responsible for their User Content and warrant that any User Content they submit is accurate and that they are its sole author.
We are not necessarily required to review User Content before it is posted, and it does not in any way reflect our opinions or views. You hereby assign to us all intellectual property rights in any User Content you submit to the Website.
We make no representation regarding the accuracy or reliability of such User Content. We reserve the right to remove any User Content that, in our sole opinion, we consider to be inaccurate, offensive, unlawful, or otherwise unacceptable.
User Content expressing negative opinions about products is generally acceptable provided that it is objective, does not otherwise breach these Terms and Conditions, and is submitted by a genuine customer.

Limitation of Liability
Although we will use reasonable efforts to verify the accuracy of any information we place on our Website, we make no express or implied representations or warranties regarding its accuracy or any transaction carried out on or through the Website, in our stores, or with our customer service teams (including, without limitation, implied warranties of non-infringement, fitness for purpose, security, accuracy, completeness, or any implied warranty arising from the course of dealing, usage, or trade).

Although our Website follows the highest information security standards, we do not warrant that the Website will meet your requirements, be uninterrupted, be suitable, or be error-free, or that any defects will be corrected, or that the Website or the server that provides it will be free from viruses or defects, or that the Website will ensure its effectiveness, accuracy, or reliability. We accept no liability to you for any loss of content or materials uploaded to or transmitted through the Website.

To the fullest extent permitted by applicable law, we disclaim all warranties of any kind, whether express or implied, in relation to the Products. We shall not be liable in contract, tort, negligence (including, without limitation), pre-contractual liability (except in cases of fraudulent or negligent misrepresentation), or otherwise, for or in connection with these Terms and Conditions in relation to:

Any economic losses (including, without limitation, loss of revenue, profits, contracts, business, or anticipated savings); or
Any loss of reputation or goodwill; or
Any special or indirect losses
incurred or suffered by that party in connection with or arising from the provisions of any matter under these Terms and Conditions.

Nothing in these Terms and Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or the negligence of our users, agents, or employees.

General Terms and Conditions
Entire Agreement
These Terms and Conditions constitute the entire agreement between you and us and, to the extent permitted by law, supersede all previous terms, conditions, warranties, and/or liabilities.

Governing Law
Any matter arising from your use of our Website shall be governed by the laws in force in the jurisdiction from which you registered to use our Website (assuming that this is a jurisdiction in which we operate) and shall be subject exclusively to the jurisdiction of the courts of the relevant jurisdiction.

Waiver
If you breach these Terms and Conditions and we do not take immediate legal action, this does not mean that we have waived our rights or that we no longer have the right to assert and enforce them. We reserve the right to take legal action at any later date.

Severability
Each provision of these Terms and Conditions shall be interpreted separately and shall remain in full force and effect even if, for any reason, one or more provisions are found to be invalid or unenforceable in any circumstances.